FAQ

We've put a short list of the most frequently asked questions asked by our customers. If you can't find the answer to a question you might have, please feel free to contact us.
1How will my copier be delivered?
With locations nationwide, Copier1 gives you fast delivery and installation. While most companies use harsh and often damaging freight transport to deliver copiers, Copier1 hand delivers and installs your machine to almost anywhere in the country, ensuring careful handling and installation by trained Copier1 professionals.
2How long will it take to get my copier?
Our delivery team will arrive, on average, 2-7 business days from the date of order. Metropolitan areas typically deliver faster than more rural locations. Special rush deliveries are available worldwide. Call a Sales Representative for details. Smaller machines will be delivered via UPS usually arrive within 4 business days.
3Who will provide service for my copier?
The Copier1 Help Desk support team will arrange local, physical, certified maintenance technicians at our discounted prices. We also demand that your technician will not over charge you or provide unnecessary costly repairs, ever. Our customers receive the added benefit of having free access to the Copier1 Nationwide Network of factory trained, authorized, and independent maintenance providers. Competitive discounts are given to Copier1. [/accordion-item]
4Do I have to pay for Network Installation?
NO! All customers receive free networking through the Copier1 Help Desk during installation- installing copiers is what our people do all day, every day, so your copier will copy, print, scan, and email the way you want- often saving hundreds of dollars in network services.
5How does Copier1 offer such low prices?
As America's largest seller of refurbished copiers, our high volume means low prices to your company. The same goes for our new copiers. Thank you for visiting Copier1.